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Walkden Medical Centre News

July-Sept 2019

Opening Hours
Reception hours are 08:00 - 18:30 Monday to Friday. On the day appointments can be booked at reception, either in person or by telephone, from 08:00.
 
August Day Bank Holiday
The practice will be closed on Monday 26th August
 
Staff Changes
We wish Dr Choudry best wishes as she begins her maternity leave. We will be welcoming back Dr West who will be acting in her place whilst she is away. Please note we are directing coil and implant fittings to the local family planning clinics.
 
Practice Pharmacist
We now have a pharmacist working alongside the practice. He is helping us in many ways. He will be doing face to face medication reviews with our patients who have chronic airway disease and hypertension.
 
NHS App
The NHS App is now available to the public on Google Play and Apple app stores. GP practices are being connected to the app gradually and will all be connected by 1 July 2019. People will only be able to use all features when their GP practice is connected to the app.
 
Physiotherapy self-referrals
You can access NHS physiotherapy without seeing your GP first. It can be accessed via the practice website. go2physio
Social Prescribing
Wellbeing Matters is a social prescribing approach which links statutory health and care services to the voluntary, community and social enterprise sector. The aim is to support people to connect to local community assets to support their wellbeing and independence, reducing the need for intervention by health and care services. Ask your clinician if you would like more information.
 
University of the Third Age
U3A provides life-enhancing and life-changing opportunities for retired and semi-retired people to come together and learn together, not for qualifications but for its own reward: the sheer joy of discovery! They have 25 difference activities for people to get involved in. Marlene Evans for more info 0161 790 9380.
 
Park Run
We’ve become a park run practice. Get involved in your local park run. It’s a fun 2 or 5km walk/jog or run, starting at 9am on Saturdays around Worsley woods. Check out the website. https://www.parkrun.org.uk/register/
 
Cervical Screening
If due please attend for your smear! Around 2,600 women are diagnosed with cervical cancer in England each year. Around 690 women die from the disease, which means 2 deaths every day. It's estimated that if everyone attended screening regularly, 83% of cases could be prevented.
 
Did Not Attends (DNAs)
From March 2018 to April 2019 there were 1030 DNA’s. The estimated cost to the NHS for these DNA’s was £47,380.
 
Healthy Holidays scheme
If your child or children receive free school meals, they may get help with the extra cost of food during the six week summer holidays.
Salford City Council is offering £30 in shopping vouchers through its healthy holidays scheme. Parents/carers of children in reception class and primary school years one and two will need to be claiming certain benefits to qualify but all others whose children are receiving free school meals will be eligible.
The offer is being run through Salford Assist which can help people facing a crisis or emergency – and there is other help and advice available if needed.
Please see www.salford.gov.uk/healthyholidays for details and how to apply
Annual Reviews for Long Term Conditions (LTC)
Patients will be asked to attend for their annual LTC review around their birthday.

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Wellbeing matters

Funded until March 2020, Wellbeing Matters is led by Salford CVS who are the support organisation for the voluntary, community and social enterprise sector.

Wellbeing Matters includes a social prescribing approach which links statutory health and care services to the voluntary, community and social enterprise sector.

The aim is to support people to connect to local community assets to support their wellbeing and independence, reducing the need for intervention by health and care services.

Wellbeing Matters: what is it?

Wellbeing Matters is a social prescribing approach connecting patients to the voluntary, community and social enterprise sector to support wellbeing.

It is a neighbourhood model, operating across Salford with a Community Connector in each of the five health and care neighbourhoods.

The Community Connector works closely with statutory health and care services to provide additional support to patients identified as requiring non-medical help with their wellbeing. Each Community Connector has an in-depth understanding and knowledge of their neighbourhood in relation to services, groups and activities that help support people to improve wellbeing. They use this knowledge and local insight to connect people to the right support, in the right place, at the right time.

 

How does it work?

Referral

Initially the team will take referrals from the following sources:

  • GP practice staff
  • Enhanced care team
  • Care Navigators

Referrals can be made for anybody who presents with a non-medical need, or who would benefit from a more holistic approach in terms of improving their health and wellbeing. The service is designed to complement traditional medical approaches and therapies. Examples could include the following:

  • Loneliness/social isolation
  • Bereavement
  • Mild mental health issues

This also includes people who are experiencing wider social issues, for example:

  • Poverty
  • Housing
  • Relationship issues

 

Upon receiving the referral the Community Connector within that neighbourhood will make contact with the person within 3 working days. Depending on the person, a face-to-face appointment will then be arranged, or a telephone conversation if this is preferred. The approach will be flexible, based on the individual. An action plan will be agreed, in terms of the individual’s health and wellbeing goals and appropriate support. Any follow up will be agreed, to again reflect the individual. Feedback will be sought from each person to review the approach and whether it met their needs. This can then be fed back to the referrer.

Referrals cannot be accepted for the following:

  • A complex, multiple unmet need that would benefit more from a case management approach
  • An unmet clinical need that must be addressed before looking at any non-clinical need.

It may also be appropriate to refer people into clinical services as required.

How does this link to existing wellbeing services?

The team will be working closely with existing providers who already deliver wellbeing services within their respective neighbourhood, working collaboratively on a local level to maximise resources and ensuring services are delivered smoothly.

In neighbourhoods where practices have an existing relationship with the Health Improvement Team, the Community Connector in that area will work with them to agree local working arrangements which will then be communicated to individual practices.

What are the benefits?

For patients:

Timely intervention; reduced handoffs; increased feeling of connectivity with their community; increased confidence; improved mental health; increased physical activity levels; healthier life choices made; reduced feelings of lonliness and isolation; improved health and wellbeing; improved levels of self-management of long-term conditions and less reliance on health and care services.

For staff and services:

Time saved during appointments; increased options for referrals; one point of contact for the voluntary community and social enterprise sector; appropriate use of GP time through more appropriate appointment usage.

Long term, moving towards greater self-care and better self-management will lead to a reduction in GP demand.

Why is this happening?

There is a need to manage demand on clinical and acute services, and to move towards less costly interventions. This means working towards people taking control of their own health and wellbeing, moving towards early help and prevention.

The voluntary, community and social enterprise sector is ideally placed to deliver. The strength of the sector lies in its holistic, asset-based, community-embedded and personalised approaches.

The diversity, flexibility and potential for innovation within the sector means it is able to meet the needs of people that statutory provision may find harder to support.

Further information about keeping healthy in Salford avaiable via the folowing link

www.way2wellbeing.org.uk

Salford's guide to feeling great.

Here you can find links to local information, advice and support to improve your health and wellbeing

 



 
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